Cancellation & Refund Policy.
A fair and transparent policy for our digital research products, ensuring clarity for every purchase.
Key Policy Terms
These principles apply to all products and services offered by Varenya Z PVT LTD under the Global Intelligence Catalyst brand.
Digital Product Policy
Due to the digital nature of our research reports and the immediate value they provide, all sales are considered final upon delivery. We do not offer refunds or exchanges for purchased reports once they have been sent to you.
Accidental or Mistaken Purchases
We understand that mistakes can happen. If you believe you have made a purchase by mistake (e.g., a duplicate order), please contact us at coffee@varenyaz.com within 24 hours. We will review the case and may issue a refund at our sole discretion, provided the report has not been delivered.
Custom Research Projects
For custom research services, any upfront deposit paid to initiate the project is non-refundable. This deposit secures our resources and covers the initial costs of discovery, planning, and data acquisition.
Our Commitment to Quality
While we do not offer refunds, we stand by the quality of our research. If you have concerns about the content or data within a report, please contact us. We are committed to ensuring our products meet the highest standards of accuracy and relevance.
Have Questions About Our Policy?
Our partnership is built on communication. For any questions regarding this policy or a specific purchase, please contact our support team. We are committed to finding a fair and amicable resolution to any issues.
Contact Support