In the battle for the consumer, data is the ultimate competitive advantage. GIC provides the essential market intelligence that retailers, brands, and investors need to navigate the omnichannel landscape, master digital transformation, and capture lasting customer loyalty.
General Merchandise, Grocery, Luxury, D2C Brands, Marketplaces, Quick Commerce, Omnichannel Retail
Consumer Behavior Analysis, Channel Strategy, Pricing & Promotion, Customer Segmentation, M&A Due Diligence
Retail Strategists, E-Commerce Experts, Consumer Analysts, Category Managers, Financial Modelers
Annual Deep-Dive Reports, Monthly Sales Trackers, Real-Time Consumer Trend Alerts
Retail leaders partner with GIC to achieve mission-critical objectives:
The retail industry faces profound transformation and intense competition:
We conduct large-scale consumer surveys and analyze transaction data to understand shopping behavior, channel preferences, and loyalty drivers across segments.
Our detailed competitive analysis covers pricing, assortment, promotions, and customer experience across online and offline retail channels.
We analyze fulfillment networks, last-mile delivery costs, and inventory turns to help optimize operational efficiency.
Each report provides comprehensive coverage of the retail and e-commerce landscape.
Online retail trends, marketplace dynamics, and direct-to-consumer strategies.
Store performance, foot traffic analysis, and location strategy.
Integration of online, mobile, and physical retail experiences.
Payment methods, checkout optimization, and buy-now-pay-later trends.
Last-mile delivery, returns management, and supply chain optimization.
Growth of retailer brands and competition with national brands.
Global expansion, cross-border e-commerce, and market entry strategies.
Sustainability, health & wellness, and emerging shopper preferences.
Promotional strategies, markdown optimization, and value positioning.
Deal flow, valuations, and strategic acquisition opportunities.
Full access to sales data, consumer surveys, and competitive benchmarks.
Clear guidance for retail executives and investors.
"Retailers who have fully integrated their online and offline inventory systems see 30% higher sell-through rates and 40% lower markdowns compared to those with siloed channels."
Lead Analyst, Omnichannel Retail, GIC
E-commerce penetration in grocery has reached 15% of total sales, up from 5% pre-pandemic, with quick commerce driving the fastest growth.
GIC Grocery E-Commerce Tracker, Q2 2025
Customer acquisition costs for D2C brands have risen to $45 on average, making organic customer retention strategies critical for profitability.
GIC D2C Economics Index, Q1 2025
72% of consumers say sustainability influences their purchase decisions, driving demand for green products and transparent supply chains.
GIC Consumer Values Survey, Q4 2024
Connect with a GIC analyst to discuss our syndicated Retail & E-Commerce reports or to commission bespoke research on your specific strategic challenges.
Speak with a Retail Analyst